AI Voicebot & Virtual Agents
AI voice agents wired into real telephony — answering calls, qualifying leads, and handing off to humans when it matters.
AI voice agents have moved from demo to production, but the hard part was never the model — it is connecting it to real telephony with acceptable latency and a clean handoff to a human. I build voice agents that run on your Asterisk or SIP infrastructure, not just in a browser tab.
What's included
- AI voice agent integrated directly with Asterisk / SIP infrastructure
- Speech-to-text and text-to-speech pipeline selection and tuning
- Conversational flow design with intent handling and fallbacks
- Latency optimisation so conversations feel natural, not laggy
- Warm handoff to live agents with full call context
- Lead qualification, appointment booking and FAQ handling flows
- Call transcripts, logging and reporting
- CRM integration so conversations become records
Problems this solves
- Replacing a rigid DTMF IVR with something callers will actually use
- Handling high call volume outside business hours
- Qualifying inbound leads before they reach a sales agent
- Existing bot has awkward latency or cannot hand off to a human
How we work
- 1Talk
Tell me the problem or the goal. No charge, no obligation.
- 2Scope
You get a clear plan, a fixed price, and a realistic timeline.
- 3Build
I implement and test it, keeping you updated as it progresses.
- 4Handover
Working system, documentation, and support after go-live.
Need help with ai voicebot & virtual agents?
Send a message describing your setup and what's going wrong. You'll get a straight answer about whether I can help, what it would take, and what it would cost.
Other services
Production-ready ViciDial call centre deployments, tuned and secured.
FreePBX phone systems built, migrated and fixed — extensions to trunks.
Custom Asterisk builds, dialplan logic, AGI/ARI apps and integrations.
Carrier trunks connected, authenticated, routed and actually passing audio.